Privacy Policy

Effective Date: October 1, 2026

Limelots, LLC d/b/a Covenant & Crown (“Covenant & Crown,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit covenantandcrown.com (the “Site”) or make a purchase, how we use it, and the choices you have.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us:

• Order information: your name, shipping and billing address, email address, phone number, and the products you purchase.
• Payment information: payment details are entered directly into our third-party payment processor. We do not store your full payment card number.
• Account information: if you create an account, your login credentials and order history.
• Form submissions: information you enter into forms on the Site, such as contact requests or email sign-ups.
• Communications: information you provide when you email us or leave a review.

Information collected automatically:

• Device and usage information: your IP address, browser type, device type, pages visited, time spent on the Site, and the website that referred you.
• Cookies and similar technologies: small files stored on your device that help the Site function, remember your cart, and understand how visitors use the Site. See Section 5 for details.

2. How We Use Your Information

We use your information to:

• Process, fulfill, and ship your orders
• Send order confirmations, shipping updates, and customer service responses
• Respond to messages and form submissions
• Handle claims for damaged, defective, or misprinted items
• Send marketing emails, if you have opted in
• Understand how visitors use the Site so we can improve it
• Measure the effectiveness of our advertising
• Detect and prevent fraud and protect the security of the Site
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share information only with service providers who help us operate the business, and only as needed for them to perform their services:

• Order fulfillment: our print-on-demand production partner receives your name, shipping address, and order details so it can produce and ship your items.
• Payment processing: WooPayments (powered by Stripe) processes your payment securely.
• Shipping carriers: receive your name and address to deliver your order.
• Website hosting: our hosting provider stores Site, form, and order data on secure servers.
• Email service: our email marketing provider sends marketing emails to subscribers who have opted in.
• Analytics: Google Analytics helps us understand how visitors find and use the Site.
• Advertising: we may use advertising tools, such as Meta Pixel, to measure the performance of our ads and show relevant ads on social media.

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a sale, merger, or transfer of our business.

4. Marketing Emails

If you subscribe to our emails, we will send you news, new product announcements, and promotions. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email. Even if you unsubscribe, we will still send transactional emails related to your orders.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep items in your cart and make checkout work
• Remember your preferences
• Measure Site traffic and performance through Google Analytics
• Measure ad performance and show relevant ads on social media

Most browsers let you block or delete cookies through their settings. Blocking essential cookies may prevent parts of the Site, such as the cart and checkout, from working properly.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. You can manage how Meta uses your information for ads through your Facebook or Instagram ad preference settings.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and the Site uses encryption (SSL) to protect data transmitted during checkout. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your information for as long as needed to fulfill orders, provide customer service, maintain business and tax records, and comply with legal obligations. When information is no longer needed, we delete it or make it anonymous.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of marketing communications
• Opt out of targeted advertising

To make a request, email [email protected]. We may need to verify your identity before completing your request. We will not discriminate against you for exercising your privacy rights.

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

The Site may contain links to other websites, including social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to the Site, and the “Effective Date” above will be updated.

12. Contact Us

Questions about this Privacy Policy or your information? Contact us at [email protected].

Limelots, LLC d/b/a Covenant & Crown